I work in a warehouse and get numerous complaints from one outlet daily. 95% of the time the mistakes they complain about are their fault, like they order the wrong product and we send what they order. We almost always have paperwork to prove we are right but it's a daily thing and it's tiresome.
Second thing is we have a new supervisor who is trying to change everything in our warehouse to his liking. It's set up by section: drink area, food area, paper goods area, etc. He doesn't like that and wants everything changed. The frustrating part is he has been employed here for eight months but has actually phyaically been in our warehouse for a total of ten hours. (we have two warehouse buildings separated by a highway.) Guy can't understand anything and wants everything to change so he can understand it, damn the other twenty employees who know exactly what's going on... Hope that all makes sense.